Data Protection Policy

Khalagor Privacy Policy — Your Data, Our Responsibility

Everything about how your personal data is collected, stored, and protected on Khalagor is clearly explained here. We believe transparency is the best policy.

Last Updated: January 2026 SSL Encrypted Your data is never sold
Your Privacy Is Protected

How We Protect Your Data

Khalagor's core data protection pillars at a glance

Only Necessary Data Collected

Khalagor only collects information that is strictly necessary to provide its services. No excessive or irrelevant data is collected.

256-bit SSL encryption

Every transaction and login session is secured with industry-standard 256-bit SSL encryption, keeping all data transfers completely safe.

No Third-Party Data Sharing

Khalagor never sells or shares your personal information with third parties for commercial purposes.

Account Access Control

Two-factor authentication (2FA) prevents unauthorized access to your account. Passwords are always stored in hashed form.

Right to Erasure

You may request deletion of your personal data at any time. Your request will be fulfilled unless retention is required by law.

Immediate Breach Notification

In the event of a data breach, Khalagor will notify affected users within 72 hours and take immediate action.


Last updated: January 1, 2026. By creating an account or using our services on Khalagor, you are deemed to have accepted this Privacy Policy. If you have any questions, please contact support.

1Introduction & Purpose

Welcome to Khalagor. This Privacy Policy explains what information we collect, why we collect it, and how it is used and kept secure.

We believe your personal data belongs to you. Khalagor handles it with care and never uses or sells it for commercial purposes. This privacy policy is designed for users in Bangladesh and complies with applicable Bangladesh data protection regulations.

This policy applies to Khalagor's website, mobile app, and all digital services.

2What Information We Collect

Khalagor collects two types of data — information you provide directly and information collected automatically.

Information provided directly

  • Name, date of birth & mobile number (at registration)
  • Email Address (Optional)
  • National ID or passport number (during KYC verification)
  • Mobile banking number (for payment processing)
  • Messages and complaints sent to customer support

Automatically Collected Information

  • IP Address & Device Type
  • Browser Information & Operating System
  • Site Usage Patterns & Time (Analytics)
  • Betting History & Transaction Records
  • Login time and location data (for fraud prevention)
Data Type Purpose of Collection Mandatory
Name & Mobile Account Registration & Verification Yes
National ID KYC & Age Verification Where Applicable
Payment Information Deposits & Withdrawals Yes
IP & Device Security & Fraud Prevention Automatic
Usage Patterns Service Improvement Automatic

3How Your Data Is Used

Khalagor uses your information only for the purposes outlined below. We never use your data beyond what has been specified.

  • For creating and managing your account.
  • To process betting services, payments, and withdrawals.
  • To detect fraud, money laundering, and multiple accounts.
  • For customer support and issue resolution.
  • To send you bonus & promotional offers (with your consent).
  • For analytics to improve platform services.
  • For compliance with legal obligations.
Marketing Communications

We only send promotional messages to users who have given their consent. You can unsubscribe at any time.

4Where & How Long Your Data Is Stored

Khalagor stores data on secure servers. We use industry-leading storage standards with regular backups and security audits.

Data Retention Period

  • Active account data — retained for as long as the account remains active.
  • Transaction records — retained for 5 years due to legal obligations.
  • KYC documents — 3 years after account closure.
  • Log files & security data — 12 months.
  • Inactive account data — automatically deleted after 2 years.

Where legal obligations exist, certain data may need to be retained beyond the standard period.

5Data Sharing Policy

Khalagor never sells your personal information or shares it with third parties for advertising purposes. However, data may be shared in the limited circumstances outlined below.

  • Payment Processor: Necessary data is shared with Mobile Pay, Nagad, and Rocket to process transactions.
  • Law Enforcement: We may be required to disclose information under a court order or legal obligation.
  • Technology Partners: Trusted technology providers essential to platform operations are granted access to only the minimum data necessary.
  • Company transfer: In the event of a Khalagor merger or acquisition, your data may transfer to the new owner — you will be notified in advance.
Important

When data is shared with third parties, they may only use it for the specified purpose and are required to comply with Khalagor's privacy policy.

6Cookies & Tracking Technologies

Khalagor uses cookies and similar technologies to enhance your browsing experience and ensure the platform functions properly.

Cookie types

  • Essential Cookies: Required for login sessions and security — disabling these may cause the site to function incorrectly.
  • Functional Cookies: Remembers your preferences and language settings.
  • Analytics cookies: To understand site usage patterns — not personally identifiable.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect your ability to log in to your account.

7Your Rights

As a Khalagor user, you have the following rights. These are your legal rights and we respect them.

Right to access your data

You can request to know what personal data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data, provided there are no legal obligations requiring its retention.

Right to Data Portability

You may request a copy of your data in a machine-readable format.

Right to object to processing

You may object to the use of your data for specific purposes.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

To exercise any of these rights support@khalagor.bizEmail us at

8Children's Privacy

Khalagor strictly does not collect any data from individuals under the age of 18. Age is verified at the time of registration, and any account identified as belonging to a minor is immediately suspended.

If a parent or guardian believes their child has registered by mistake, please contact us immediately — we will take action right away.

9Security Measures

Khalagor uses multiple layers of security to protect your information.

  • 256-bit SSL/TLS encryption on all data transfers.
  • Passwords are hashed and stored using the bcrypt algorithm.
  • Regular security audits and penetration testing.
  • Automatic account lock on suspicious login attempts.
  • 24/7 monitoring at our data centers.
  • Minimum necessary access policy for staff.

Please note that no internet transmission can be guaranteed 100% secure. We encourage you to use a strong password and never share your login credentials with anyone.

10Privacy Policy Updates

Khalagor may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the following means.

  • On-platform notifications (banners or pop-ups).
  • SMS to your registered mobile number.
  • Email notifications, if an email address is provided.

Continued use of the service after any changes will be considered acceptance of the updated policy. If you do not agree, you will have the option to close your account.

11Contact & Complaints

Contact us for any questions, concerns, or requests to exercise your rights regarding this Privacy Policy.

  • Email: privacy@khalagor.biz
  • Support email: support@khalagor.biz
  • Live chat: On platform: 9 AM — 12 AM
  • Response Time: Within 72 hours

We take every privacy-related complaint seriously and aim to respond within the designated timeframe.


Your Data Is Safe — Get Started Now

Your privacy is fully protected at Khalagor. Register now and join Bangladesh's most trusted betting platform.

By registering, you agree to our Privacy Policy and Terms & Conditions.

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